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Taking the 'fight' out of 'fight and flight': Managing masks part 2
In my last blog, we looked at how singling out and shaming those who do not wear masks can drive conflict and even aggression. One...

Claire Lawrence
Nov 12, 20205 min read
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Shame and humiliation: Managing masks part 1
Those not wearing a mask (for whatever reason) risk, and anticipate, public disapproval, negative evaluation and hostility from others.

Claire Lawrence
Sep 25, 20202 min read
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